Política de envío

We ship to selected countries worldwide.

Orders are typically processed within 1–2 business days. During busy periods, processing times may be slightly longer.

Shipping costs and estimated delivery times are shown at checkout and depend on your destination and selected shipping method.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery times are estimates and may vary due to customs processing, carrier delays, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information at checkout. ACIELL is not responsible for delays, failed deliveries, or additional costs caused by incorrect address details.

Customs duties, taxes, and import fees may apply for orders shipped outside your region and are the responsibility of the customer.

Lost or Damaged Parcels

If your parcel arrives damaged, or if you believe your shipment has been lost in transit, please contact us at support@aciell.com and we will assist you.

Returns

We offer a 14-day return policy. For more information, please visit our Return Policy page.